Exchanges & returns

If your full-price, ready-to-wear piece doesn’t fit as expected or you change your mind, contact us within 7 calendar days of delivery or pickup to request an exchange or store credit. Items must be unworn except for try-on, unwashed, unaltered and returned with their original tags attached. Please include your order number or proof of purchase.

Exchanges depend on availability. If your requested size or style is unavailable, we’ll issue store credit for the amount paid for the item once we receive and inspect it. For fit or change-of-mind returns, customers cover return and any replacement delivery costs. Original delivery fees are excluded from store credit.

Custom pieces, items altered to your specifications and items marked Final Sale before purchase are ineligible for exchanges or store credit due to fit preferences or a change of mind.

If your item arrives defective, you receive the wrong item, or it differs materially from the product description, please contact us as soon as you notice the issue. Include your order number, a brief description and photos if available. We’ll arrange the return at our expense when the issue is confirmed and provide a monetary refund where required by applicable law. Your statutory rights apply to all purchases, including custom and final-sale items.

Message us on WhatsApp at (876) 846-7907 or Instagram and include your order number, the item you’re returning and the reason for your request. We’ll confirm the next steps and provide return or drop-off instructions.